Financial Adviser Disclosure Statement
1. Contact Details
Name |
Patricia Jane Lynds |
Registration Number |
FSP 108631 |
Address |
2247 South Head Road, South Head, Auckland 0874 P O Box 31263, Milford, Auckland 0741 |
Trading Name |
Prosperity Partners (2000) Limited, FSP603049 Trading as Prosperity Partners Trust |
Telephone |
09-489-9320 |
Mobile Number |
0274-901-282 |
Email Address | |
Website |
2. Nature and scope of financial advice service
3. Reliability history
4. Duties information
- Meet certain competency, knowledge, and skill requirements;
- Meet ethical, conduct, and client care standards;
- Give your interests priority;
- Ensure my financial advice is not materially influenced by my own or Prosperity Partners Trusts’ interest; and
- Exercise care, diligence, and skill when providing financial advice to you.
5. Fees, expenses, or other amounts payable
Fee Type | Fee |
Brokerage |
Brokerage fees are incurred when purchasing and selling securities and are based on the value of the transaction. Brokerage fees vary depending upon the security being traded and the exchange they are traded on and can be up to 1.52%. A minimum brokerage fee applies for each market. Any agency fees are included in the brokerage fees but other transaction fees including levies and taxes (ie stamp duties) will be added to brokerage fees, where they are charged. A transaction fee of up to 1% may be charged. All transaction fees are payable on settlement of each transaction |
Portfolio Management |
An annual fee between 0.50% to 1.50%, depending on the complexity of the portfolio. This fee is based on the market value of the portfolio. Portfolio fees are calculated at the end of each month and are payable monthly in arrears. Portfolio fees include investment advice and ongoing portfolio monitoring. This fee is tax deductible |
Custodial Services |
An annual fee between 0% to 0.54%, depending on the asset class. This fee is based on the market value of your portfolio. Custodial fees are calculated at the end of each month and are payable monthly in arrears. These fees are tax deductible. |
Foreign Exchange |
No fixed fee is charged in relation to providing foreign exchange services. |
6. Conflicts of interest
Remuneration and commissions
Prosperity Partners Trust manages any conflict of interest arising from the receipt of remuneration and commissions in compliance of the following:
- I am under no contractual obligation to promote any one product over another;
- I am required to ensure adequate disclosures are made to clients where potential conflict exits.
To ensure that I prioritise your interests above my own, I follow an advice process that ensures my recommendations are made on the basis of your individual goals and circumstances. I complete annual training about how to manage conflicts of interest. Prosperity Partners Ltd undertakes a compliance audit, and an annual review of our compliance programme is undertaken by a reputable compliance adviser.
7. Complaints process & Dispute resolution process
Call: 09-488-9320 or 0274-901-282
Email: client.team@prosperitypartners.co.nz
Write to: P O Box 31263, Milford, Auckland
When we receive a complaint:
- We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately.
- If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 2 business days. We may contact you to get further information about your complaint.
- We aim to resolve complaints within 10 working days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint.
- We will contact you by phone, email or letter to let you know whether we can resolve your complaint and how we propose to do so.
If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service. FSCL is our independent external ombudsman and dispute resolution service that has been approved by the Minister of Consumer Affairs under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. FSCL’s service is free of charge to you and will help us resolve any disagreements.
You can contact Financial Services Complaints Ltd (FSCL) – A Financial Ombudsman Service:
Address: P O Box 5967, Lambton Quay, Wellington 6147
Telephone number: 0800-347-257 or 04-472-3725
Website: http://www.fscl.org.nz
Email address: complaints@fscl.org.nz
8. How am I regulated by the Government?
You can check that I am a registered financial services provider and a Financial Adviser at http://www.fspr.govt.nz
The Financial Markets Authority authorises and regulates financial advisers. Contact the Financial Markets Authority for more information, including financial tips and warnings.
You can report information or complain about my conduct to the Financial Markets Authority, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above (under Complaints process & Dispute resolution process)